CyberCat - Web Service outage – Incident details

Upstream internet under maintenance

Web Service outage

Resolved
Operational
Started about 1 year agoLasted about 1 hour

Affected

Production web services

Partial outage from 1:28 PM to 2:37 PM

Web server

Partial outage from 1:28 PM to 2:37 PM

Container services

Partial outage from 1:28 PM to 2:37 PM

Updates
  • Resolved
    UTC
    Resolved

    The fix had the desired effect.

  • Monitoring
    UTC
    Monitoring

    We've had a problem with the service that handles web traffic for our production services. The virtual server where this service resides stopped responding momentarily for a period of about 30 seconds. We have identified the source of the problem and applied a patch. We are monitoring the situation.