CyberCat - Slowness with a database server – Incident details

Upstream internet under maintenance

Slowness with a database server

Resolved
Major outage
Started 9 months agoLasted 33 minutes

Affected

Production web services

Major outage from 8:58 PM to 9:00 PM, Degraded performance from 9:00 PM to 9:08 PM, Operational from 9:08 PM to 9:32 PM

Web server

Major outage from 8:58 PM to 9:00 PM, Degraded performance from 9:00 PM to 9:08 PM, Operational from 9:08 PM to 9:32 PM

Container services

Major outage from 8:58 PM to 9:00 PM, Degraded performance from 9:00 PM to 9:08 PM, Operational from 9:08 PM to 9:32 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has now been resolved.

  • Monitoring
    UTC
    Monitoring

    We found the source of the degration and are currently monitoring the result of a fix.

  • Identified
    UTC
    Identified

    It's not a major breakdown, but a loss of performance.

  • Investigating
    UTC
    Investigating

    We are currently experiencing slowdowns with a database server. We are investigating the situation.