CyberCat - Notice history

Upstream internet under maintenance

Upstream internet - Under maintenance

Operational

Web server - Operational

Container services - Operational

Operational

Mail server - Operational

Anti-spam server - Operational

Operational

Web services - Operational

Notice history

Aug 2023

No notices reported this month

Jul 2023

Failure of a web server
  • Resolved
    UTC
    Resolved

    A web server that hosts some of the application websites we develop has stopped responding. It had to be restarted. The outage lasted approximately 2 minutes.

    Everything is back to normal.

Failure of one of the container nodes
  • Resolved
    UTC
    Resolved

    One of the nodes supporting our docker infrastructure has stopped responding. The orchestrator automatically detected that this node was unresponsive and the services hosted on this node were automatically restarted on another node after 1-2 minutes. Some public=facing services may therefore have been affected.

    The situation has since returned to normal.

    We will transparently balance some services to better distribute the load.

Performance issue
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The server is back up. We are monitoring the situation

  • Identified
    UTC
    Identified

    We have identified a problem with one of our DNS servers and are in the process of restarting it with a different configuration. Until it's up and running again, some services may experience performance degradation.

Jun 2023

Maintenance - Service interruption
  • Completed
    2023-06-12 at 02:15UTC
    Completed
    2023-06-12 at 02:15UTC

    This maintenance has been completed successfully.

  • Planned
    2023-06-12 at 01:00UTC
    Planned
    2023-06-12 at 01:00UTC

    We will be servicing our servers. During this operation, sites and services hosted for you by CyberCat will not be accessible. Mobiles applications, on the other hand, will continue to work in offline mode.

    The duration of the interruption should be less than 60 minutes. During this time, a maintenance page will be displayed for anyone attempting to access the site.

Mail server maintenance - Service interruption
  • Completed
    2023-06-05 at 01:22UTC
    Completed
    2023-06-05 at 01:22UTC

    This maintenance has been completed successfully.

  • Planned
    2023-06-05 at 01:00UTC
    Planned
    2023-06-05 at 01:00UTC

    We will be servicing our mail and anti-spam server.

    The duration of the interruption should be less than 30 minutes. During this time, a mail software may display a connection error. After the maintenance, all held e-mail will be delivered.

Maintenance - Service interruption
  • Completed
    2023-06-05 at 00:18UTC
    Completed
    2023-06-05 at 00:18UTC

    This maintenance has been completed successfully.

  • Planned
    2023-06-05 at 00:00UTC
    Planned
    2023-06-05 at 00:00UTC

    We will be servicing our servers. During this operation, sites hosted for you by CyberCat will not be accessible.

    The duration of the interruption should be less than 15 minutes. During this time, a maintenance page will be displayed for anyone attempting to access the site.

Jun 2023 to Aug 2023

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