CyberCat - Notice history

All systems operational

Upstream internet - Operational

Operational

Web server - Operational

Container services - Operational

Operational

Mail server - Operational

Anti-spam server - Operational

Operational

Web services - Operational

Notice history

Jun 2025

Maintenance - Service interruption
  • Completed
    2025-06-23 at 02:22
    Completed
    2025-06-23 at 02:22
    Maintenance has completed successfully.
  • In progress
    2025-06-23 at 01:00
    In progress
    2025-06-23 at 01:00
    Maintenance is now in progress
  • Planned
    2025-06-23 at 01:00
    Planned
    2025-06-23 at 01:00

    We will be carrying out an urgent maintenance on certain of our servers. During this operation, sites and services hosted for you by CyberCat will not be accessible. Mobiles applications, on the other hand, will continue to work in offline mode.

    The duration of the interruption should be less than 90 minutes. During this time, a maintenance page will be displayed for anyone attempting to access the site.

Lenteur des services web
  • Resolved
    Resolved

    This incident is resolved.

  • Identified
    Identified

    We have identified the source of the load on the server and are implementing a fix.

  • Investigating
    Investigating

    Il y a en ce moment un lenteur des services web liée à l'accès à un serveur de base de données. Nous investiguons le problème.

Maintenance - Service interruption
  • Completed
    2025-06-02 at 02:00
    Completed
    2025-06-02 at 02:00
    This maintenance has been completed successfully.
  • In progress
    2025-06-02 at 01:00
    In progress
    2025-06-02 at 01:00
    Maintenance is now in progress
  • Planned
    2025-06-02 at 01:00
    Planned
    2025-06-02 at 01:00

    We will be servicing our servers. During this operation, sites and services hosted for you by CyberCat will not be accessible. Mobiles applications, on the other hand, will continue to work in offline mode.

    The duration of the interruption should be less than 90 minutes. During this time, a maintenance page will be displayed for anyone attempting to access the site.

May 2025

Maintenance - network interruption
  • Completed
    2025-05-26 at 01:32
    Completed
    2025-05-26 at 01:32
    This maintenance has been completed successfully.
  • In progress
    2025-05-26 at 01:30
    In progress
    2025-05-26 at 01:30
    Maintenance is now in progress
  • Planned
    2025-05-26 at 01:30
    Planned
    2025-05-26 at 01:30

    We will be performing an update on an internet-facing network proxy in front of our web services. The outage is expected to last less than 5 minutes.

Web Service outage
  • Resolved
    Resolved

    The fix had the desired effect.

  • Monitoring
    Monitoring

    We've had a problem with the service that handles web traffic for our production services. The virtual server where this service resides stopped responding momentarily for a period of about 60 seconds. We will be performing a software update later this weekend to help prevent further issue.

Maintenance - Security upgrade
  • Completed
    2025-05-15 at 02:06
    Completed
    2025-05-15 at 02:06
    This maintenance has been completed successfully.
  • In progress
    2025-05-15 at 02:00
    In progress
    2025-05-15 at 02:00
    Maintenance is now in progress
  • Planned
    2025-05-15 at 02:00
    Planned
    2025-05-15 at 02:00

    We will be performing an important security update on our anti-spam server. The duration of the outage should be less than 5 minutes. During this time, incoming e-mails should be held on the senders' servers.

Web Service outage
  • Resolved
    Resolved

    The fix had the desired effect.

  • Monitoring
    Monitoring

    We've had a problem with the service that handles web traffic for our production services. The virtual server where this service resides stopped responding momentarily for a period of about 30 seconds. We have identified the source of the problem and applied a patch. We are monitoring the situation.

Apr 2025

Maintenance - Service interruption
  • Completed
    2025-04-07 at 02:28
    Completed
    2025-04-07 at 02:28
    This maintenance has been completed successfully.
  • In progress
    2025-04-07 at 01:00
    In progress
    2025-04-07 at 01:00
    Maintenance is now in progress
  • Planned
    2025-04-07 at 01:00
    Planned
    2025-04-07 at 01:00

    We will be servicing our servers. During this operation, sites and services hosted for you by CyberCat will not be accessible. Mobiles applications, on the other hand, will continue to work in offline mode.

    The duration of the interruption should be less than 90 minutes. During this time, a maintenance page will be displayed for anyone attempting to access the site.

Failure of one of a file server
  • Resolved
    Resolved

    The issue is now resolved. The potential source of the problem has been identified, and we'll be following up with the component's editor.

  • Monitoring
    Monitoring

    A file storage server encountered a problem and had to be restarted. Collateral impact on some services may have been experienced. We are monitoring the situation.

Apr 2025 to Jun 2025

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